FREQUENTLY ASKED QUESTIONS

Our stylists use Bio Ionic Brand 1 or 1½ inch curling irons.

Our stylists prefer using the Loreal Next Day Hair.

@shade9studio

You can use the link on the website or feel free to call us at 385-489-3613.

385-489-3613

We recommend getting a haircut every 2-4 months, your stylist will also make recommendations based on the cut.

Depending on what you are looking for that will change what we recommend. We recommend calling into our salon for recommendations on what to book.

Your stylist will give you recommendations on that.

That will depend on the service you are getting done. We recommend calling into our salon for quotes on the prices.

Oh no! I am sorry that is happening. The main causes for fading are Hot water in the shower, being in the sun, or not using proper hair care products. Please give us a call if you need further assistance.

We don’t recommend more than every 6-8 weeks so your hair stays healthy.

191 S 500 E American Fork Utah

If you cancel within 24 hours of your appointment we will charge the card on file $50. If you no-show the appointment without notice, we will charge the card for the full service.

For color services, our average appointment length will be 3-4 hours.

No, we have a no kids policy in the salon for safety reasons.

We do our best but accidents can happen, so we recommend wearing something you are okay with if it gets a little color on it.

No, we do not have room for extra guests with the appointments.

This can be caused by a lot of things, I would recommend booking an appointment to get a deep conditioner and some good products recommended for you as well.

In store for now, we will be building our online shop soon!

For this, we would need to do a full color consultation and then possibly a color correction. Please feel free to give us a call if you would like more information on that 385-489-3613.

Your stylist will recommend products for you at your appointment, if you haven’t had an appointment with us, feel free to come in and talk with our stylists.

We are a card only salon

No, we are a card only salon.

We recommend clean hair for all services that we provide.

We prefer hair to be clean and dry when you come in as blow drying before the service can take a lot of time.

Our salon loves Fanola!

Our salon loves Olaplex Shampoo and Conditioner. Using good shampoo and conditioner is the best way to keep your hair healthy and your color long term.

Our salon loves the Olaplex Moisture Mask! Doing a hair mask at home can be very beneficial. We also offer moisture and protein treatments, ask about it at your next appointment!

We recommend that you change up your shampoo from time to time. We like to do Tea Tree shampoos, but watch out they may make your color fade a little quicker.

We recommend getting your hair wet and putting conditioner in it and braiding it before you get into the water. We also recommend using sunscreen on your hair if you will be in the sun. After care we recommend using a clarifying shampoo to get any extra minerals out of it.

We recommend using a clarifying shampoo to get that out.

This can be caused by a few different things, touching/pulling your hair, using hot tools around your hairline, and sometimes rubber ponytails can cause breakage. We recommend using a clip or scrunchie to hold your hair up. Your stylist can also recommend a good product for that.

We recommend using a silk pillowcase for this, and make sure you put your hair in a loose braid or low loose bun.

Paraben and sulfate free shampoo and conditioner is what we recommend.

I am sorry that happened! We recommend using a clarifying shampoo and hot water to get that out a little quicker. We typically will tone a bit more ashy so the yellow doesn’t show up quite as fast.

I am sorry that happens, we recommend using aloe on it to help. We also recommend using cool showers and not being aggressive when scratching your head.